Clinic Policies

Botox and Prescription-Only Treatments Policy

Brighton Aesthetic fully complies with UK regulations for prescription-only medicines (POMs), including Botulinum Toxin (Botox), Hyaluronidase (Hylase), and intramuscular vitamin injections (e.g., B12, biotin). These treatments require a face-to-face consultation with a qualified prescriber (doctor, dentist, nurse prescriber, or pharmacist prescriber) to assess medical history, suitability, and issue a personalised prescription. This applies to both new and returning clients.

Our Process

  1. Consultation Booking: Arrange a face-to-face consultation on designated prescriber clinic days. A £30 non-refundable deposit secures your slot.

  2. Consultation: The prescriber evaluates your needs, reviews your medical history, and issues a prescription if appropriate.

  3. Treatment Scheduling: Approved treatments are booked following prescription issuance.

Key Notes

  • The £30 deposit covers consultation and prescription costs and is non-refundable.

  • Missed consultations forfeit the deposit.

  • From June 1, 2025, remote prescribing by nurses will be banned, aligning with our existing in-person consultation practice (NMC Update).

Age Restriction Policy

Under the Botulinum Toxin and Cosmetic Fillers (Children) Act 2021, we do not provide Botox or cosmetic fillers to individuals under 18 for cosmetic purposes. Valid identification is required to verify age.

Privacy Policy

We adhere to the General Data Protection Regulation (GDPR) and Data Protection Act 2018. Client data is used solely for treatment purposes and is not shared without consent, except where required by law.

Cancellation and Refund Policy

  • Consultations: A £30 non-refundable deposit is required. Cancellations or missed appointments forfeit this fee.

  • Treatments: Cancellations require 48 hours’ notice; otherwise, a 50% treatment cost fee may apply.

  • Refunds: Treatments are non-refundable once administered. Contact us to discuss concerns.

Complaints Procedure

We strive for excellent service. For any concerns, contact us at 07534 136 351 or info@brightonaesthetic.co.uk. We will respond promptly. If unresolved, you may escalate to relevant regulatory bodies.

Health and Safety Policy

We maintain stringent standards, including:

  • Regular sanitisation of treatment rooms and equipment.

  • Use of personal protective equipment (PPE).

  • Adherence to infection control guidelines.

  • Staff training on safety protocols. Clients must disclose relevant health conditions.

Regulatory Compliance

We comply with all UK regulations, including those set by the General Medical Council (GMC) and Nursing and Midwifery Council (NMC). We are prepared for the proposed 2025 licensing scheme for non-surgical cosmetic procedures, ensuring trained practitioners and safe premises (GOV.UK Consultation).

Insurance

All practitioners are fully insured, ensuring safe and professional treatment delivery.

Informed Consent and Aftercare

Every treatment begins with a consultation to discuss procedures, risks, and outcomes, with written consent obtained. We provide detailed aftercare instructions and ongoing support.

Equality and Non-Discrimination

We offer services without discrimination based on age, gender, race, religion, disability, or sexual orientation, promoting an inclusive environment for all clients.